Before reaching out, please review the information below. It outlines how we can support you and what you can expect regarding response times.

Due to funding limitations, the ICA is not able to staff a patient support team. Our phone line and email account are not monitored 24/7. Please allow at least 5 business days for a response, whether you reach out by our contact form below or by phone. We appreciate your patience and understanding.

Email: If you have an IC/BPS-related question, please fill out and submit the contact form below. We will answer you by email from ICAmail@ichelp.org. Please double-check that you have typed your email address correctly and that we are approved to pass through your spam filter. Please allow at least 5 business days for a response.

Phone: If you contact the ICA by phone, please leave a detailed voicemail message with your time zone. Please allow at least 5 business days for a response.

The ICA serves as an information and resource center, providing reliable education, resources, and general guidance to help you navigate your journey.

We are not able to:

  • Forward questions to physicians or other medical or legal professionals
  • Provide individualized patient support or counseling services
  • Offer medical or legal advice

Because questions about diagnosis and treatment depend on your unique circumstances, we encourage you to direct medical inquiries to your healthcare team. If you are searching for a knowledgeable provider near you, you might find our healthcare provider registry helpful.

If you are seeking legal guidance, please connect with an appropriate legal professional.

If you are seeking counseling services, please connect with a mental health professional.

  • If you are currently in distress, please consider contacting the Suicide & Crisis Lifeline by calling or texting 988.
  • If you are having a medical emergency, please call or text 911.

Don’t forget to check out ICA’s Online Community, where you can be connected to hundreds of other people experiencing similar symptoms, situations, experiences, and emotions.

You might also find the ICA’s healthcare provider registry helpful in locating a knowledgeable provider near you.

All of this is made possible through donations and fundraising efforts from people like you. Please consider supporting the ICA so we can continue programs like these.

Name(Required)

Email Sign-Up

Email Sign-Up

Sign up here to receive timely and relevant email communication from the ICA, like our monthly newsletter, research digest, and important announcements for the IC/BPS community!

Name(Required)

Corporate Partners

Desert Harvest logo
Prelief logo