Interstitial Cystitis Association (ICA) Board of Directors include people with interstitial cystitis (IC), family members, physicians, and professionals. The ICA Board guides strategic planning and organizational direction. Board members offer support for and spur interest in programs and services, and provide fiduciary oversight of organizational activities. This group of volunteers dedicates their time, expertise, and enthusiasm to ensuring ICA mission fulfillment.

Michael Greenwell, Chair

Greenwell, Mike

Having more than 25 years of extensive involvement with health and risk communications across the U.S. Federal Government, Michael Greenwell is an expert in communication and public health who has experience across multiple sectors such as healthcare, public health, and environmental science. Michael is responsible for offering a wide range of services to health-related contracts, especially with the U.S. Department of Health and Human Services and the Centers for Disease Control and Prevention (CDC) where he served for 14 years as the communications director for two large centers. He serves on numerous boards, including the American Heart Association and the Sudden Cardiac Arrest Association, and has served as a senior consultant to the Arthritis Foundation, Chronic Fatigue and Immune Deficiency Syndrome Association, as well as ICA.

Laura Santurri, PhD, MPH, CPH, Vice Chair


In addition to having lived with IC for over two decades, Laura has a history of engaging with and on behalf of the IC community through advocacy, research, and the development and implementation of health promotion programming. She has a master’s degree in public health and a doctorate in health education and promotion. Her professional experiences have largely been in the higher education setting with a focus on teaching at both the undergraduate and graduate level, the administration of academic programs, and community-based research. She currently serves as the Chair of the Department of Interprofessional Health & Aging Studies at the University of Indianapolis.

Rick Lufkin, Treasurer

Rick Lufkin is a serial entrepreneur in the life sciences specializing in early stage pharmaceutical, biotechnology, and medical device companies. He currently serves as CFO and director of a firm exploring and advancing real-time protein identification. As president of a specialty pharmaceutical company, he was involved with the early drug approval process for Elmiron® working closely with IC patients, physicians, and regulatory authorities. Rick is an MIT graduate with an MBA from the Wharton School, University of Pennsylvania. He and his wife live in New Jersey.

Natasha Boswell

Natasha is a Partner in KPMG’s Banking and Finance Services practice based in New York and also a long-time IC patient. As a career professional and mother of three daughters, Natasha has struggled with symptoms of the disease for years. Through her work with the Board, Natasha hopes the ICA will continue to promote research and treatments that will help millions of women and men achieve the quality of life they deserve.

Amber Carter

As a long time IC patient, Amber has found solace and motivation through engaging with and offering support to other IC patients. She credits the ICA for always providing valuable information and resources needed to navigate this complicated disease, and plans to use the ICA to further knowledge and awareness about IC. In her spare time, Amber enjoys traveling, reading, painting, cooking, and spending time with her family. Amber has a Bachelors of Science in Legal Studies from the University of Central Florida and has extensive experience working as Paralegal in civil litigation, municipal law, and real property. Amber currently resides in Orlando, FL, with her husband.

Nicole Cozean

Cozean, Nicole

Nicole Cozean, PT, DPT is a physical therapist who specializes in treating interstitial cystitis, pelvic pain conditions, and pelvic floor disfunction. She earned her advanced board certification as a Women’s Clinical Specialist (WCS), making her one of the select few holding this credential. Seeking to help patients beyond the walls of her clinic, Nicole founded PelvicSanity to provide practical, positive information for patients with pelvic pain conditions like IC. Her book on interstitial cystitis, The Interstitial Cystitis Solution, is being published in October 2016. Nicole is also the Medical Director of the non-profit East Africa Partnership and the 2012 Chapman University Alumnae of the Year.

Michael Hsieh, MD, PhD

Michael Hsieh, MD, PhD, is a urologist at Children’s National Health System. Dr. Hsieh specializes in bladder diseases affecting children and young adults. He is board certified in urology and holds the certificate of added qualification in pediatric urology. Dr. Hsieh was recruited to Children’s National and the George Washington University to serve as Director of Transitional Urology. This joint venture is the East Coast’s first clinical program dedicated to the care of adolescents and young adults with congenital urologic disorders. Many of these patients have chronic cystitis and are at increased risk of bladder cancer, diseases which dovetail with Dr. Hsieh’s research interests. Dr. Hsieh also is the Stirewalt Endowed Director of the Biomedical Research Institute near Children’s National’s satellite facilities in Rockville, MD, where he runs an NIH-funded bladder biology research group and is developing a broader microbiology research program across multiple laboratories. Dr. Hsieh has been a Recognized Doctor on the Healthgrades Honor Roll and Best Doctors in America. He has been featured several times in the New York Times for his work in robotic surgery and bladder inflammation.

Tacha Kasper

Tacha Kasper, LMFT, is a licensed clinical marriage and family psychotherapist and Resilience Coach, who specializes in transforming trauma, pain/illness (chronic health issues) and grief into inner strength, healing, and growth. Along with clinical training and research, Tacha’s personal experience with Triple Negative breast cancer and 17+ years with chronic pain/illness (Interstitial Cystitis / Pelvic Pain) allows her to bring empathy, insight and an “insiders” perspective to each of her clients’ struggles.

Claudia King

Claudia is a resident of Breckenridge, Colorado, where she lives with her husband and two Pekingese dogs. Claudia has lived in Breckenridge for nearly six years, and interestingly, she experienced a significant reduction in IC symptoms while living at almost two miles’ elevation. Claudia was diagnosed with IC in 2005, just a month before her wedding. She has always turned to the ICA for support and information and even helped create advocacy kits for the ICA several years ago. Claudia believes that all patients can be advocates, and she takes the opportunity to speak to any new doctor she sees about IC, its symptoms, and its effects. Claudia is the Development Director at Summit Advocates, a nonprofit organization in Summit County, Colorado, supporting survivors of domestic violence and sexual assault. Claudia successfully fundraises, produces events, and writes grants for the nonprofit. She has appeared on multiple podcasts and in local Public Service Announcements advocating for survivors and sharing her story. Claudia is a Guilford College graduate with a Bachelor’s degree in business management and a minor in Finance. Prior to joining Summit Advocates as the Development Director, Claudia worked in law enforcement in North Carolina and in Summit County.

Theda Khrestin

Theda Khrestin currently serves as Director of Federal and Diplomatic Government Relations for The Coca-Cola Company. Prior to joining the private sector, Theda served 13 years as an aide in the United States Senate working for both Kansas and Mississippi constituents. Theda is excited to bring her advocacy skills to the ICA Board and help all sufferers find a cure to this disease. Theda was diagnosed with IC in 2013. An avid traveler and foodie, the disease has altered her life, but it has not stopped her from living. She has just honed a sharp sense of identifying bathrooms and navigating how to fit in frequent stops! Theda was born and raised in Kansas City, Missouri. She graduated from Fordham University in New York City with degrees in Political Science and History. Afterwards she attended the University of Edinburgh in Scotland where she received her Masters’ degree in Nationalism Studies at the School of Political and Social Sciences. In 2010, Theda graduated from the Naval War College with a Masters’ degree in National Security and Strategic Studies. Theda and her husband, Igor, live with their two toddler daughters, Eve and Mirabelle, in Alexandria, VA.

Michael (Jay) Moss, Jr

Michael (Jay) Moss, Jr is a current resident of Lake Oconee in Eatonton, Putnam County, Georgia. He is an IC patient who has suffered through numerous misdiagnoses and knows first-hand the importance of advancing knowledge and treatment options for IC patients. Jay received his BBA in real estate from the University of Georgia. For the past 20+ years, Jay has been involved in all areas of real estate including: appraisal, sales, finance and both residential and commercial development. He currently is the owner/chief reviewer of an appraisal management company and is a principal in a private equity group, which specializes in commercial real estate development. Jay is a principal of a commercial property tax consulting firm that serves the Eastern United States. He is recognized as an expert witness with regards to real estate in numerous courts in Georgia. Jay’s 20+years of real estate experience through numerous economic cycles have given him invaluable insight into capital acquisition and capital management. Jay, his wife and two children are members of Pennington United Methodist Church.

Dan Vickery, MBA, PhD

Dan Vickery, MBA, PhD, has focused on urology and bladder pain for most of his career. He possesses extensive experience in pharmaceutical development and regulatory affairs, and was previously the head of worldwide commercial development for the therapeutic urology department of a major pharmaceutical company. Dan is currently the Chairman of a small biotechnology company seeking FDA approval for a new IC instillation therapy. Throughout his career, Dan has had the opportunity to meet many IC patients and their caregivers, and understands how devastating and debilitating the condition can be. Dan’s credentials and passion for overcoming IC make him an invaluable addition to the ICA Board of Directors.

Eric Zarnikow

Eric Zarnikow is Executive Director of the Illinois Student Assistance Commission (ISAC), a state agency focused on helping to make postsecondary education more accessible and affordable for Illinois families. ISAC provides comprehensive, objective, and timely information on education and financial aid for students and their families—giving them access to the tools they need to make the educational choices that are right for them. Then, through the state scholarship and grant programs ISAC administers, including the state’s flagship Monetary Award Program, ISAC can help students make those choices a reality. Eric is a former Associate Administrator at the U.S. Small Business Administration, where he led the Office of Capital Access, responsible for all the agency’s programs and operations concerning financial assistance to small businesses, 800 employees and a $90 billion loan and investment portfolio. Prior to his work with the SBA, Eric spent over 25 years in the private sector, including serving as Senior Vice President, Chief Risk Officer and Treasurer at ServiceMaster. Eric serves on several commissions and Boards and is currently a trustee of The College Board, serving on its Executive, Finance and Investment Committees and as chair of its Audit Committee. A certified public accountant, Eric received his bachelor’s degree from Iowa State University and MBA from Drake University.

Revised Monday, March 21st, 2022